Question: How do you reset the 3 digit door code if it is not known?
Answer: Thank you for your inquiry,
At the time of purchase, this security lock is preset to open with the code 3-3-3. If you have yet to change that security code, please see the right side of page 2 on
this operating instruction manual.
If you have already changed the security code but do not remember it, please contact Rittal directly at techsupport@rittal.us for instructions on on unlocking the handle.
Question: How can we reset the key lock combination to original , if we forgot the key lock combination.
Answer: Thank you for your inquiry. Unfortunately, we are not sure if it is possible to reset this discontinued lock from a locked state to the original combination.
In terms of changing the combination, we were able to locate the following instructions from the manufacturer. http://www.rittal.com/imf/none/3_2770/Rittal_9963601_General_technical_information_3_2770
If the operating instructions will not work for your particular situation, we would recommend contacting the manufacturer directly at: techsupport@rittal.us
They may have information on resetting locks that is not publicly available.