Question: is this product refundable if it does not fit correctly?
Answer: Thank you for your inquiry. This is a standard item that could be returned/exchanged - minus the restocking fee (for returns). Exchanges can be a little different, depending on the particulars of the exchange. You can read more information regarding our Return policy here: http://www.server-rack-online.com/info.html#Return & Cancellation Policy
Question: Does a normal computer keyboard with number pad fit?
Answer: Thank you for your inquiry. The lower, retractable shelf will accommodate keyboards up to 16 inches. These are typically smaller keyboards without the number pad. The fixed, upper shelf will accommodate keyboards up to 19 inches for standard sized keyboards with the number pad.
Question: what is the manufacturing brand on this item?
Answer: Thank you for your inquiry. This product is offered by Gruber.